Mary Parker Follett was a pioneering thinker in the field of management and organizational theory during the early 20th century. She introduced the concept of "circular response" in her work, particularly in her book "Dynamic Administration" published in 1941, posthumously.
Circular response, in Follett's framework, refers to a dynamic interaction between different elements within an organization or system. It emphasizes the interrelatedness and interdependence of various parts within a system. Instead of linear cause-and-effect relationships, circular response suggests that actions and reactions within a system form a continuous loop, where each action influences and is influenced by others in a reciprocal manner.
Follett's idea of circular response challenges traditional hierarchical models of management and instead promotes the concept of "integration" or "integration of differences." She believed that effective management involves recognizing and harnessing the interconnectedness of different parts of an organization to achieve harmony and synergy, rather than relying solely on top-down authority or command-and-control mechanisms.
In essence, circular response highlights the complexity and interconnected nature of organizational dynamics, advocating for a more holistic and inclusive approach to management and decision-making.